Privacy Policy

Updated 9 July 2017

This ModelFoundry Privacy Policy ("Policy") explains what information ModelFoundry Pty Ltd ("ModelFoundry" "we," or "us") collect about you and why, what we do with that information, how we share it, and how we handle the content you place in our products and services. It also explains the choices available to you regarding our use of your personal information and how you can access and update this information.

Scope of Policy

This Privacy Policy applies to the information that we obtain through your use of "ModelFoundry Services" via a "Device" or when you otherwise interact with ModelFoundry.

"ModelFoundry Services" include our:

  • Websites
  • Software as-a Service ("SaaS") Products
  • Downloadable Products

But does not include:

  • ModelFoundry products or services for which a separate privacy policy is provided.
  • Third party products or services that you may choose to integrate with ModelFoundry product or services. You refer to the third party products and services policy to review how they collect and use your information.

By registering for or using ModelFoundry Services you consent to the use of your information as described in this Privacy Policy.

Definitions

Add-On: a software component that can be used with a ModelFoundry product to add new functionality or to change the behaviour of that product's existing features.

Cookies: small data files sent from a website and stored on the user's device.

Content: any information or data that you provide to a ModelFoundry Service.

Device: any computer used to access the ModelFoundry Services, including without limitation a desktop, laptop, mobile phone, tablet, or other consumer electronic device.

Downloadable Products: Modelfoundry's downloadable software products and mobile applications, that are installed by customers on their device. Downloadable Products do not include Add-Ons created by third parties.

Information: all the different forms of data, content, and information collected by us as described in this Privacy Policy.

Personal Information: information that may be used to identify you as an individual person, such as: name, address, email address, or phone number.

SaaS Products: ModelFoundry's "Cloud" hosted solutions.

Usage Data: aggregated data about a group or category of services, features or users that does not contain Personal Information.

Websites: ModelFoundry's website modelfoundry.com

Web Beacon (aka tracking pixels): a graphic image that is place on a website or in email to monitor the behaviours of the user.

Changes to our Privacy Policy

We may change this Privacy Policy from time to time. If so, we will notify you by revising the date at the top of this Privacy Policy. If we make any material changes, we will provide you with additional notice (such as by adding a notice on the ModelFoundry homepages, login screens, or by sending you an email notification). We encourage you to review our Privacy Policy whenever you use ModelFoundry Services.

If you disagree with any changes to this Privacy Policy, you will need to stop using ModelFoundry Services and deactivate your account(s), as outlined below.

Information That You Provide to Us

We collect the following information from you:

Account and Profile Information: We collect information about you as you register for an account, create or modify your profile, make purchases through, use, access, or interact with the ModelFoundry Services. Information we collect includes:

  • Contact information such as name, email address, mailing address, and phone number
  • Billing information such as credit card details and billing address
  • Profile information such as a username, profile photo and job title
  • Preferences information such as notification and marketing preferences

Content: We collect and store content that you create, input, submit, post, upload, transmit, store or display in the process of using our SaaS Products or Websites. Including models that you create, sharing lists, and other data required provide the service to you.

Other submissions: We collect other data that you submit to our Websites or as you participate in any interactive features of the ModelFoundry Services, surveys, contests, promotions, sweepstakes, activities or events, apply for a job, request customer support, communicate with us via third party social media sites or otherwise communicate with us.

Information That We Collect From You

The following are the types of information that we collect from your use of ModelFoundry Services:

Web Logs: We gather certain information and store it in log files when you interact with our Websites and SaaS Products. This information includes internet protocol (IP) addresses, browser type, internet service provider, URLs of referring/exit pages, operating system, date/time stamp, information you search for, locale and language preferences, identification numbers associated with your Devices, your mobile carrier, and system configuration information. In the case of our SaaS Product, the URLs you accessed, usernames, elements of content (such as model names, project keys, status names, and page titles) as necessary for the SaaS Product to perform the requested operations. We may connect Personal Information to information gathered in our log files to improve ModelFoundry Services for individual customers. In such a case, we would treat the combined Information in accordance with this Privacy Policy.

Analytics Information: We collect analytics information when you use our Websites and SaaS Products to help us improve our products and services. In the SaaS Products, this analytics information consists of the feature and function of the ModelFoundry Service being used, the associated license identifier (SEN) and domain name, the username and IP address of the individual who is using the feature or function and additional information required to detail the operation of the function and which parts of the ModelFoundry Services are being affected.

Analytics Information from Content: In generating Usage Data, we may run queries against Content across our user base. In doing this, we may come across sensitive or Personal Information but this is not the main intent of the activity and only a byproduct of our investigation into user patterns and trends.

Cookies: ModelFoundry and third party partners use cookies to improve and customize ModelFoundry Services and your experience; to allow you to access and use the Websites or SaaS Products without re-entering your username or password; and to count visits and understand which areas and features of the Websites and SaaS Products are most popular. You can customise your web browser to not accept cookies, however, you this may restrict you in using aspects of our Websites or SaaS Products.

Web Beacons: ModelFoundry and third party partners use web beacons in our Websites/SaaS Products/emails to count visits, understand usage and campaign effectiveness and determine whether an email has been opened and acted upon.

Other: ModelFoundry and our third party partners may also use javascript, e-tags, flash cookies, and HTML5 local storage to collect information about your online activities over time and across different websites or online services. Browsers include their own tools to customise this.

Information We Collect From Third Parties

By authorizing us to connect with a third party service (such as social media), you authorize us to access and store information that the third party service makes available to us, and to use and disclose it in accordance with this Privacy Policy. You should check your privacy settings on these third party services to understand and change the information sent to us through these services.

We may display advertising to you on our site that is provided by third parties.

How We Use Information We Collect

We use the Information we collect about you (including Personal Information to the extent applicable) for a variety of purposes, including:

  • Provide, operate, maintain, improve, and promote ModelFoundry Services;
  • Enable you to access and use ModelFoundry Services;
  • Process and complete transactions and send you related information;
  • Send transactional messages, providing customer service and support, send technical notices, updates, security alerts, and support and administrative messages;
  • Send promotional communications which you can opt out as described below under "Your Choices";
  • Monitor and analyze trends, usage, and activities about ModelFoundry Services;
  • Investigate and prevent fraudulent transactions, unauthorized access to ModelFoundry Services, and other illegal activities;
  • Enable you to communicate, collaborate, and share Content with users you designate; and
  • For other purposes where we will obtain your consent.

Information Sharing and Disclosure

We will not share/disclose/sell any of your Personal Information or Content with third parties except as described in this policy.

Your Use: When you use ModelFoundry Services, Content you provide will be displayed back to you. Certain features of ModelFoundry Services allow you to create public content which is accessible to anyone. For this reason, you must consider the sensitivity of any data you input into ModelFoundry Services.

Collaboration: While using ModelFoundry Services, you may create Content and grant permission to other ModelFoundry users to access it for the purposes of collaboration. Some of the collaboration features of ModelFoundry Services display your profile information to users with whom you have shared your Content.

ModelFoundry Community: Our Websites offer publicly accessible community services such as blogs and forums. Content you provide in these areas may be read, collected, and used by others even if you deactivate your account. If you wish to have your content removed, please contact ModelFoundry and we advise if we can fulfil your request.

Add-Ons: When you make use of third party Add-Ons with ModelFoundry Services, your Content is shared with the third party. This Privacy Policy does not cover the Content you share with third party Add-Ons and you must read the privacy policies governing third party Add-Ons.

Links to Third Party Sites: There may be times when ModelFoundry Services includes links to other websites. You must read the Privacy Policy of any website you visit before disclosing Personal Information.

Testimonials: We may display personal testimonials of satisfied customers on the ModelFoundry Services. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us using the information below.

Legal Compliance: We may disclose your Personal Information to a third party if we are required to comply with any applicable law, regulation, legal process or governmental request and/or to enforce our user agreements, policies and terms of service.

With Your Consent: We will share your Personal Information with third parties when we have your consent to do so.

Data storage, transfer and security

The servers on which ModelFoundry Personal Information is stored are kept in a controlled environment. While we take reasonable efforts to guard your Personal Information by using encrypted using industry standard SSL (HTTPS), we cannot guarantee that information transmitted through the Internet or stored on our systems, will be absolutely safe from intrusion by others, such as hackers.

Where Downloadable Products are used, securing access to the data you store in the Downloadable Products rests with you and not ModelFoundry.

Your Choices

You may terminate your use of ModelFoundry services at any time.

If you have created an account, you can review and/or update your information at any time. Please note we may also retain cached or archived copies of your information for a certain period of time.

You may opt out of receiving promotional communications from ModelFoundry by using the unsubscribe link within each email, updating your email preferences at account settings menu, or emailing us to have your contact information removed from our database.

Contact Us

If you have questions or concerns regarding this Policy, please contact ModelFoundry at: corporate@modelfoundry.com, or at PO Box 356, Kilkenny South Australia, AUSTRALIA 5009.